University of Southern California

SCampus Student Guidebook

Student Services

Health Care

Student Counseling Services

Director: Ilene Rosenstein
(213) 740-7711
Engemann Student Health Center 304
usc.edu/scs

The purpose of Student Counseling Services is to help students appropriately handle the stresses and challenges they face in their academic, professional and personal lives. Services are provided to help enhance students’ skills and attitudes in adapting to college life, relating to new and different people and making their USC experience satisfying and productive.

The professional staff at Student Counseling Services is an ethnically and educationally diverse group that includes psychologists, social workers and staff psychiatrists.

The staff is highly trained and experienced in helping students cope successfully with a variety of issues and concerns common during the college experience. Additionally, advanced graduate students in clinical and counseling psychology as well as social work trainees provide a variety of services to students.

Services offered by Student Counseling Services include:

Individual Counseling

Personal information discussed in counseling is always kept confidential. Eligible students may be seen in couples or individual counseling sessions. Students may seek help for relationship problems, fears about possible failure, stress management, dissatisfaction about themselves, depression, guilt, anger, fear or a variety of other problems and concerns. Students seeking psychiatric services can ask to speak with a counselor to learn about their options.

Group Counseling

Each semester several different counseling groups are offered. These groups provide a unique opportunity to increase one’s self-awareness and self-acceptance. In a supportive atmosphere with peers there is a chance to experiment with new behaviors and exchange ideas with others.

Crisis Services

Crisis intervention services are intended for students who genuinely require immediate assistance. Students may speak with an after-hours registered nurse by calling (213) 740-7711 and following the recorded instructions. In the event of a life-threatening emergency on or near the University Park Campus, call the USC Department of Public Safety at (213) 740-4321. For all other emergencies, call 911.

Consultation and Outreach Workshops

In addition to counseling students, the professional staff provides consultation and outreach to students and university personnel. This includes consulting with faculty or staff members concerned about a distressed student, class presentations and training sessions for residence hall personnel.

The staff also provides workshops and consultation on stress management, assertiveness, communication skills and conflict resolution techniques, as well as many other programs for staff, faculty and student organizations, to enhance their work with students on campus.

Occupational Therapy Faculty Practice, USC

Director: Camille Dieterle
(323) 442-3340
Engemann Student Health Center 452 (UPC)
Clinical Sciences Building 133 (HSC)
usc.edu/otfp

USC’s Occupational Therapy Faculty Practice provides health coaching on both campuses and is covered by the USC Student Health Insurance plan. Our licensed occupational therapists help you achieve your personal, academic and health goals:

  • managing stress
  • focusing and studying
  • maintaining a balance of work, rest and play
  • managing weight and related issues such as diabetes
  • dealing with chronic pain or headaches
  • getting organized and avoiding procrastination
  • quitting smoking

Occupational therapy sessions are typically one hour and can take place in our office or anywhere on campus. To find out more, call (323) 442-3340 or contact OTonCall at otoncall@usc.edu to arrange a free 15-minute non-emergency consultation.

Pharmacy

Director: Kari Trotter Wall
Clinical Pharmacists: Katty Hsu, Hannah Lee, Elina Baskina
(213) 740-2738
Student Union 101

USC Pharmacy, a teaching facility of the USC School of Pharmacy, provides complete pharmacy services to students, faculty and staff. Prescriptions written on and off campus may be filled. Other healthcare products, grooming aids and gifts are stocked. The pharmacy accepts USCard, USC Network and other insurance cards. Reduced fees are offered on prescriptions for students with health insurance plans not contracted with USC.

USC Pharmacy offers comprehensive pharmacy services including emergency contraception, immunizations, drug information, smoking cessation, a latent tuberculosis infection program and personal medication counseling. It also offers various screening services for cholesterol, diabetes, blood pressure, osteoporosis and mental health, and specializes in travel medicine services and products.

Engemann Student Health Center

Executive Director: Lawrence Neinstein
(213) 740-9355
Engemann Student Health Center
usc.edu/engemann

The Engemann Student Health Center is an accredited, full-service medical clinic licensed by the state of California and staffed with dedicated professionals. The health center provides cost-effective and client-oriented services and resources in health promotion and disease prevention, primary care and counseling to the University Park Campus (UPC) student community. Services are available to students registered for classes on UPC. If you are enrolled on the Health Sciences Campus, you will receive health care at the Eric Cohen Student Health Center on that campus.

Although the student health fee covers most services rendered at the health center, there is a nominal fee for services including laboratory tests, prescriptions, immunizations, copies of X-rays and copies of medical records.

It is important to remember that the health fee will not cover the cost of hospitalization or specialty care that cannot be obtained at the health center. For this coverage, you are required to carry health insurance.

Primary Care Appointments

Visits for the treatment of most acute illnesses and injuries are scheduled on an appointment basis with a primary care practitioner. Appointments can be scheduled by calling (213) 740-9355 or visiting online at usc.edu/myshr.

Specialty Care Appointments

The health center provides specialty care in dermatology, orthopedics, allergies, physical therapy, acupuncture and chiropractic services. All specialty care appointments require a referral from a student health center primary care provider, with the exception of routine gynecological appointments.

Urgent/Emergency Services

Urgent care services for non-life-threatening medical conditions are available at the health center’s Acute Care Clinic during regular clinic hours. If a medical condition is urgent and requires attention during non-business hours, students may speak with an after-hours registered nurse by calling (213) 740-9355 and following the recorded instructions.

In the event of a life-threatening medical emergency on or near the University Park Campus, call the USC Department of Public Safety at (213) 740-4321. For all other medical emergencies, call 911.

Eligibility for Services

Students enrolled in six or more units during the fall and spring semesters and all Ph.D. candidates, regardless of the number of units taken, are automatically assessed a mandatory health fee for services. Students with five units or less may choose to pay the fee to receive services. Summer session students are eligible for services and are assessed the health fee based on the dates of their summer enrollment. Continuing students not enrolled in summer classes may receive services by paying the summer health fee at the health center.

Student Health Insurance

The university requires that all students have health insurance. This will help to cover the cost of health care that cannot be obtained at the health center, especially when hospitalization may be required.

All domestic students carrying six units or more are automatically enrolled in, and charged for, the USC student health insurance plan. All Ph.D. candidates, international and Health Sciences Campus students are required to have health insurance and are automatically enrolled in this plan, even if they carry less than six units. The health insurance plan works in conjunction with the university’s student health centers, and is designed to complement the services provided. For this reason, all students enrolled in the insurance plan are required to pay the student health fee and access their primary care at the student health center on their campus.

Waiver Requirements

Enrollment will only be waived if documented proof of coverage from another plan that meets the following university requirements is presented to the Student Insurance Office on your campus:

  • A minimum of $500,000 in lifetime aggregate coverage (no per incident maximums).
  • No major exclusions – must include pharmacy coverage, mental health coverage that meets coinsurance requirements, and maternity coverage (female students).
  • Must have effective dates covering the entire semester for which the waiver is requested: fall 2013 (August 19, 2013 through January 12, 2014), spring/summer 2014 (January 13, 2014 through August 17, 2014).
  • Cover preventive care services at 100 percent.
  • A minimum of 70 percent coinsurance payable by the insurance plan to providers in the Los Angeles area. Emergency/urgent care only is not accepted for waiver.
  • Must have a policy year deductible of $2,500 or less.
  • Maximum total expense on the policy (deductible plus out-of-pocket maximum) cannot exceed $7,500.
  • Verifiable proof of coverage with student’s name (identification card, insurance policy with student name and/or policy information allowing USC to confirm eligibility) must be provided
  • Plan document(s) in English, with currency amounts converted to U.S. dollars, and an insurance company contact phone number in the United States is mandatory.

The deadline to request a waiver is: September 13, 2013 for fall 2013; January 31, 2014 for spring 2014.

For more information please email the Student Health Insurance Office at b.well@usc.edu or call (213) 740-9355.

Graduate Assistants

Graduate assistants with a .25 award or higher may be eligible to have USC pay for the USC student health plan and the USC Student Health Center fee. Their assistantship award must show in the Student Financial Detail System. More information is available in your award packet through your academic department.

Student Health Insurance for Students Studying Overseas

Students enrolled in an overseas study program are required to have one of the insurance plans through USC. Students already enrolled in the USC Plan are covered overseas. Students who waive the USC student health insurance plan are automatically enrolled in the USC overseas studies health insurance plan for the duration of their programs. For more information, please email the insurance office at b.well@usc.edu.

Screening/Immunization Requirements

Measles and Mumps

All new incoming students are required to show documented proof of measles and mumps immunity prior to their first semester at USC. All documentation must include the month and year of the immunization and an official signature or stamp from your physician or clinic. A photocopy letter or medical record from your health care provider documenting one of the following will serve as proof of immunity:

1. Documentation of two doses of measles and mumps vaccine or MMR – dose one given at 12 months of age or later and dose two given at least one month after dose one; or
2. Documentation of a positive Rubeola titer and mumps titer (laboratory blood test).

Students born prior to January 1, 1957 are considered immune and will automatically be listed as exempt from the measles and mumps requirement. Each photocopy should include the student’s name and 10-digit USC ID number. Documents must be submitted by the following deadline to avoid a $25 late fee and a registration hold: September 6, 2013 for fall 2013; January 31, 2014 for spring/summer 2014.

For further information, visit our Website at usc.edu/engemann.

Meningitis

The Engemann Student Health Center strongly recommends that all incoming freshmen and transfer students to USC receive the meningococcal meningitis vaccination before they come to campus, or as soon as possible after their arrival.

Meningococcal meningitis is a serious illness that can lead to brain damage, disability or death. College freshmen, particularly those who live in residence halls, have a modestly increased risk of getting this disease. Two meningococcal vaccines are available in the United States. Both vaccines can prevent four types of meningococcal disease. For more information, please visit usc.edu/engemann.

Tuberculosis

All international students are required to be screened for tuberculosis in the United States or Canada within six months prior to their first semester of enrollment at USC. A photocopy of a laboratory report of a negative tuberculosis blood test (i.e., T-Spot, Quantiferon), performed in the United States or Canada, will serve as proof of screening. A history of BCG immunization does not fulfill this requirement.

International students must provide documentation by the following deadlines: September 6, 2013 for fall 2013 and January 31, 2014 for spring and summer 2014. Documents must be submitted by the deadline to avoid a $25 late fee and a registration hold.

Students unable to provide the required documentation will be asked to receive a TB screening and, if necessary, a chest X-ray and provide us with that documentation. All TB screenings and chest X-rays must be performed in the United States or Canada and presented in the form of a written report. X-ray film (actual X-ray) will not be accepted. Students may receive these services at the Engemann Student Health Center. Please fax or email all screening/immunization documents to (213) 821-2740 or b.well@usc.edu.

Office for Wellness and Health Promotion

Director: Paula Swinford
(213) 740-4777
Engemann Student Health Center 203
usc.edu/owhp

The mission of the Office for Wellness and Health Promotion is to to support the University of Southern California’s University Park Campus with health promotion that advances wellness, student learning and the unique USC student experience. We assess student health behaviors, collaborate with campus partners and deliver best practice prevention initiatives.

Services Offered

Wellness and Health Promotion provides a variety of Universal, Selective and Indicated Prevention Initiatives, including one-on-one consultations on alcohol use, sexual health, sleep, stress management and relationship development.

There is also a place, Engemann Student Health Center 203, for students to study, read, pick up safer sex supplies, check out books or sit and relax. Wellness Advisers (Ways) are available to talk or answer questions.

We also offer anonymous OraQuick Rapid HIV testing.

For further information, stop in at Engemann Student Health Center 203, call (213) 740-4777 or visit usc.edu/owhp.


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