Safety
Question: When do I call the emergency telephone number versus the non-emergency phone number?
Answer: Call the emergency number, (213) 740-4321, when someone has been injured, a crime or act of violence has occurred, there is a fire or any physical emergency requiring immediate response, someone is stuck in an elevator, you have received a bomb threat or anytime you need immediate service to ensure your safety.
Call the non-emergency number, (213) 740-6000, when you need information, you need to reach a DPS staff member on a routine matter, you lost something and want to see if someone turned it in, you need general service (help getting into your car or apartment) – any time the call does not require a response within minutes.


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